Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people.
Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making.
At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.
Job details
We are looking for an enthusiastic and organised Events Support Officer to join our busy team at Burgess Hall, St Ives. This is a varied and rewarding role supporting the administration and delivery of a wide range of events, including conferences, performances, community events and private functions.
You will be part of a friendly and professional events team, helping to ensure the smooth planning, coordination and delivery of events, and providing excellent customer service to event organisers, performers and members of the public. This role offers a great opportunity for someone with strong organisational skills and a passion for customer service to develop experience within a high-profile events and hospitality venue.
About the role
This role supports the Events & Hospitality Manager and Events Operations Manager in the effective administration and delivery of events and functions at Burgess Hall.
You will provide essential administrative support, assist with customer enquiries and event planning processes, and support the operational delivery of events to ensure high standards of service. Day-to-day duties include responding to event enquiries, maintaining accurate booking and event records, preparing event documentation, supporting invoicing processes, and providing front-of-house support during events.
You will also assist with the operational delivery of events where required, including basic setup, signage, equipment checks and supporting customers and colleagues during busy periods.
This role strongly reflects our icare values:
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Inspiring – taking pride in delivering successful events for our community
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Collaborative – working closely with colleagues across the events team and wider council
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Accountable – taking responsibility for accurate administration and customer communication
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Respectful – delivering inclusive, professional and welcoming customer service
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Enterprising - identifying small improvements that enhance customer experience and support the smooth delivery of events.
The role will occasionally require evening and weekend work to support events.
About you
You will be a well-organised, customer-focused individual who enjoys working in a fast-paced environment and as part of a team. You will have excellent communication skills, a positive and professional attitude, and a strong commitment to customer service.
You will be confident dealing with customers by phone, email and face-to-face, able to manage multiple tasks and priorities, and have good attention to detail when handling event information and documentation.
Strong IT skills, particularly in Microsoft Office, are essential.
Experience in an events, hospitality or customer service environment is desirable, but not essential. Most importantly, you will be enthusiastic, adaptable and willing to support both the administrative and operational aspects of event delivery.
An offer of employment is conditional upon having the right to work in the UK. HDC does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.
View the job description [PDF, 0.2MB]
Apply
The closing date is 9am 28 May 2026 and interviews will be held on 5 June.
However, this is a rolling campaign and we'll be reviewing applications on an ongoing basis and will close the advert early should we receive suitable applications, so please don't delay in applying!
For many of our roles, our hybrid work model enables employees to work remotely while allowing for in-office collaboration opportunities across the district, with an expectation of being in the office at least two days a week. However, please note that some positions may require a more consistent presence in the office due to the nature of the work.
Should you have any additional questions regarding submitting an application, please contact the Recruitment Team at recruitment@huntingdonshire.gov.uk.
Please note that the official closing date is as above, and will be the correct date. Some third-party websites may have different dates. Please refer to the HDC website for the official closing date to ensure you do not miss out on applying.
Working for the council
As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity and are supportive employers, enabling our staff to work in an environment that produces high standards of work in an employee-led environment.
Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work-life balance.
View our benefits.