Intermittent Problems with our Telephones
Some phone calls to our Customer Service Centre are being cut off unexpectedly. We are looking into this problem to get it resolved. Please check to see if your query can be dealt with online or try again later. Thank you for your patience.
Garden Waste Sticker Packs - Delivery Delays
Due to changes to Royal Mail services, some residents may experience longer delivery times for their sticker pack. Please allow extra time for your pack to arrive. While you may not receive your sticker straight away, you can put your bin out for collection once your payment has been processed, as our collection vehicles use in-cab technology to identify subscribed households.
We apologise for any inconvenience caused.
26-May-2026 to 07-Jul-2026
11-May-2026 to 23-Jun-2026
