Benefits FAQs

You can find information on the Housing Benefit page.

You must provide proof of the following:

• your identification

• your National Insurance number

• your income

• your self-employed accounts

• state benefits received

• other income

• savings and capital

• household members

• non dependants' income.

We require a current signed tenancy agreement or your rent book.

Read the information on the Change of Circumstances for Housing Benefit page and complete the online form.

Under the Data Protection Act and Social Security Acts we cannot automatically give information about Housing Benefit claims to landlords.

However, if a tenant has given us written permission to talk about their claim, we will tell their landlord:

• whether there is a claim for housing benefit and, if so, whether we have made a decision about it

• whether we need further information to make a decision on the claim and, if so what information this is.

You can find information about this on the Fraud page.

You can find information about this on the Citizens Advice Rural Cambs website.

You may be able to find further helpful information in the 'Additional help' section at the bottom of the Discretionary Housing Payments page.

Please see the information on the Council Tax Support page.