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People & Communities

Anti-Social Behaviour

What is anti-social behaviour?

The Anti-Social Behaviour, Crime and Police Act 2014 defines anti-social behaviour as:

  • Conduct that has caused, or is likely to cause, harassment, alarm or distress to any person

  • Conduct capable of causing nuisance or annoyance to a person in relation to that person’s occupation of residential premises

  • Conduct capable of causing housing-related nuisance or annoyance to any person

  • Police, local authorities and social landlords have a statutory requirement to address anti-social behaviour.

What to consider before reporting anti-social behaviour

Speaking with the person causing offence to resolve the matter. It could be the case that they do not realise their behaviour is affecting you. Everyone has their own opinion of what is acceptable and what is not.

View the good neighbour guide and Dear Neighbour Letter [PDF, 0.1MB].

If you are a private or housing association tenant and have ASB issues with your neighbours or in the neighbourhood, please report issues to your landlord or housing provider first. You will be redirected should you make a report to Huntingdonshire District Council without doing so.

If the incident is a crime, report it to the police. In an emergency contact 999. Report online or via 101 for non-emergency matters.

What we will not investigate

  • Everyday household noise

  • Personal dislikes or lifestyle differences. This includes people communicating in a way you may not like

  • Children playing in publicly accessible areas, which include ball games

  • Parking disputes

  • Civil issues, such as boundary disputes, fencing issues and driveway disputes

  • Noise complaints - this should be referred to Environmental Health

  • One-off incidents

  • Anything that constitutes a crime. This is a criminal matter and should be reported to the police to investigate.

How your complaint is dealt with

Once your report is received, an officer will review and make an assessment as to whether this meets the threshold of ASB. If it is not considered as ASB, you will be informed that the report has been closed, and we may be able to provide further advice.

If it does meet the ASB threshold, the case will be allocated to an officer to investigate. We aim to contact you within three working days of the report being made. A risk assessment will be recorded; this may be completed with the complainant.

We may ask you to complete ‘log sheets’, which help us understand the full picture of the ongoing issues over a period of time. We will gather available evidence such as complainant accounts, witness accounts and CCTV footage where available to identify and enforce the appropriate outcome.

Self-help guide

This self-help guide is designed to help you report ASB and how you can help to solve the problem before submitting a report:

  1. Identify the issue and the impact it is having on you

  2. Read through our good neighbour guide

  3. Communicate with your neighbour. This can be done in person, or if you would feel more comfortable sending a note, please use our Dear Neighbour Letter [PDF, 0.1MB]. Your neighbour may not realise the impact it is having

  4. Make a log of actions you have taken to resolve the matter. This could be in the form of making a diary entry or taking a picture of a Dear Neighbour Letter [PDF, 0.1MB]

  5. When the above steps have been completed, and the problem is still occurring, you may wish to make a report. Please click on ‘Report Anti-Social Behaviour’ and complete the form. Please include any supporting evidence at this stage regarding the behaviour being reported, and any evidence of attempts to resolve the matter. Please ensure your report is not within the remit of ‘what we will not investigate’ outlined above, as we will not be able to progress your complaint any further.

How to report anti-social behaviour?

To report anti-social behaviour, please use the link to the form below.

Report Anti-Social Behaviour

Alternatively, you can call us on 01480 388388 or email communityaction@huntingdonshire.gov.uk.

You should report criminal behaviour to the police. This includes threats of violence, assaults, hate crimes, intimidation, property theft and property damage. Phone 999 in an emergency, otherwise report criminal behaviour online or phone 101.

The Anti-Social Behaviour (ASB) Case Review (formerly Community Trigger) is to give victims and communities the right to request a review of their case where a local threshold is met, and to bring agencies together to take a joined-up, problem-solving approach to find a solution for the victim.

The ASB Case Review gives victims of ASB the right to request a review of their case, where they believe their reports have not received an adequate response to the issues.

A complainant, or someone acting on their behalf, can use the ASB Case Review where:

  • The local threshold is met (outlined below)

  • The anti-social behaviour was reported within 1 month of the alleged behaviour taking place

  • The application to use the ASB Case Review is made within 6 months of the last report of anti-social behaviour.

ASB Case Review threshold for Huntingdonshire:

  • You have complained about the anti-social behaviour (to the police, HDC or your housing provider) at least three times in the past 6 months and not had an adequate response

  • Where you are dissatisfied with a singular organisation’s response to your report(s) of ASB, you must have acted through the organisation’s complaints procedure prior to requesting an ASB case review. This is not applicable to cases where reports have been made across multiple agencies. Where this applies, we will ask for evidence that this has been followed and the outcome.

  • You can demonstrate the impact of the ASB on you or your household

  • You can demonstrate that you have done everything you can to support the response to your complaints. For example, willingness to provide evidence and accounts, responded to communication and carried out suggested actions.

If your application is accepted based on the above threshold, an independent panel will review it to see if all reasonable and appropriate actions were taken. We will keep you up to date at all stages of the review.

If your application does not meet the threshold mentioned above, we will let you know why. We will still provide you with advice where possible, based on your circumstances.

To apply, complete the application form below. 

Anti-Social Behaviour Case Review Application Form

ASB case reviews

The table below shows the number of ASB Reviews applications the Huntingdonshire Community Safety Partnership (HCSP) has received and the resulting actions, for the period 1 April 2024 to 31 March 2025:

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Number of applications made 1
Number of times decided that threshold met 0
Number of ASB case reviews carried out 0
Number of ASB case reviews where recommendations made 0